The Art of Connection: People Skills You Need To Remember

Challenges to Connection

The ability to connect with people is a vital skill in business. People with interpersonal skills will always create the sincerest connections in their relationships.  There has been a big shift in the way that we manage relationships in business. The inclusion of technology to automate relationship has in many cases stripped the sincerity in the name of scalability, creating a desire for something authentic and real. In a world of chat bots and automated emails, there is a real desire to connect with real people.  


It is not just technology that works against authentic relationships.  It can also be busyness or lack of time. Sometimes we shortchange one another because our pressing schedule prevents us from engaging with a person.  It doesn’t feel good if you are the busy one struggling to be present or if you are the recipient in this situation.   


For businesses to thrive, it is essential for employees and clients to feel cared for and to connect on a personal level. Surprisingly, a Harvard University study found that a mere 15% of success in jobs is related to technical skills and job knowledge, while a significant 85% is attributed to people skills and forging personal connections. So, what’s the secret to building lasting, authentic relationships? 

Connection Skills

The bible gives us good advice when it comes to connecting with each otherIt has been called the golden rule by many: 

“Do to others whatever you would like them to do to you. This is the essence of all that is taught in the law and the prophets."

The Message translation says it this way: 

“Here is a simple, rule-of-thumb guide for behavior: Ask yourself what you want people to do for you, then grab the initiative and do it for them. "

This is great filter and allows us to run our interactions through the simple question of would I like to be treated this way?  It has the ability to quickly realign our approach to make us more effective in connecting. 

1. Listening to understand not to respond

2. Face to Face Connection

Consistent face-to-face meetings stand out as a powerful tool to connect with teammates, colleagues, and customers on a profound level. When in-person interactions are not possible, video conferencing serves as an excellent alternative. 


The beauty of face-to-face communication lies in its reliance on nonverbal cues, which play a significant role in enhancing our personal connections and building authentic relationships. Thus, whether through physical meetings or virtual video calls, prioritizing these deeper interactions can enrich our lives both personally and professionally. 

3. Take your Time

True personal connections transcend surface-level greetings and small talk. They involve genuine bonds where both parties feel seen, heard, and known—an innate need we all carry to connect with others.  


Regrettably, having someone’s undivided attention has become a rare commodity in our fast-paced lives, making the ability to be fully present all the more invaluable in our relationships. While our culture encourages us to be assertive and push our own agenda, communication is often more effective when we start by meeting the other person where they are mentally and emotionally. 



1 thought on “The Art of Connection: People Skills You Need To Remember”

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    This is a great reminder how important face to face (even via video calls) are today. They are a rare commodity.

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